I need help. Can BTC Direct be reached via e-mail, live chat and telephone?

I need help. Can BTC Direct be reached via email or live chat?

How do I contact support?

Since cryptocurrencies are still very new, we can imagine it's nice to receive some support when placing an order, for example. That's why we are ready to help you every day of the week with all your questions.

We offer support by email and chat:

Email: When you click Submit a request you can contact us via email (via support@btcdirect.eu). We will do our best to answer all questions as soon as possible. 

Chat: You can easily start a chat with us by clicking on the Chat icon at the bottom right of the page.

Telephone: Unfortunately, at this moment we do not accept incoming phone calls. Please use the other options to contact us.