When the total sum of your orders exceeds €25,000 we may ask you to provide us with some additional information; in which case we will ask you for additional information. You may be asked to fill in a short questionnaire where we inquire about the nature of your investments.
Why a questionnaire?
According to the rules of the European Union, financial institutions are obliged to use a Customer Identification Program. Information is obtained, verified and recorded from everyone that opens an account. We take these measures in order to prevent malpractice on our platform.
Your data is handled in a discreet manner
Your data is only viewed by our compliance department and then securely stored offline on an encrypted hard drive. We do not share this information with third parties.
Of course you can contact us when you have any questions. Our compliance department can not be reached directly, but our support team are happy to help you out!