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  • What can I do if I sent the coins to be sold via the wrong blockchain?
  • How long before I receive my coins?
  • Why is my transaction still unconfirmed?
  • Where can I find my transaction ID (TXID)?
  • I want to buy cryptocurrencies for an amount larger than €50,000, is that possible?
  • What is the minimum amount of cryptocurrency that I can purchase?
  • Which payment methods do you currently accept?
  • Why is the payment status of my transaction 'Open'?
  • What are the buying and selling limits per day?
  • I would like to buy ripple (XRP), but what's a destination tag?
  • Can I pay with a corporate bank account?
  • Can I make payments from a bank account or credit card of another person?
  • How do I use my credit card to buy cryptocurrencies?
  • I receive an error message when I try to make a payment, why is that?
  • Why do I have to send a proof of payment when I make a bank transfer?
  • My bank blocks my payment to BTC Direct, what should I do?
BTC Direct - English
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