Since cryptocurrencies are still very new, we can imagine it's nice to receive some support in something like placing an order. We are here to help every day of the week with any assistance on the BTC direct platform,
We offer support by email, chat, and phone. For live support, you can reach us at the following times:
- On working days: 09:00 - 22:00
- During weekends: 12:00 - 17:00
- During bank holidays: 12:00 - 17:00
Email: When you click Submit a request you can contact us via email. We do our best to answer all questions within 24 hours.
Chat: You can find our LiveChat in the righthand corner of the homepage. Click on the blue icon and the live chat will launch.
Phone: You can reach us on the following number: +31 (0)24 7000 700.