My sell order was cancelled, what will happen now?

Prices can fluctuate heavily, which is why a sell order must be completed within 60 minutes. If the coins don't arrive in this timeframe, the order will be cancelled.

Have the coins arrived after the order has already been cancelled? Please contact our support team so they can return the coins to you.

Please note: we recommend against sending coins from an exchange since transaction waiting times can often exceed 60 minutes.