To ensure your sell order is processed smoothly, it’s essential to send your Ripple (XRP) promptly and with appropriate network fees.
Key points to consider:
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Transaction speed and fees:
Ripple (XRP) transactions typically have low fees compared to other cryptocurrencies. However, the amount of the fee can depend on network activity. It's important to check and ensure your transaction is processed quickly. -
Time limit:
To complete your sell order with BTC Direct, your XRP must be received within 3 hours of creating the sell order. Transactions not received within this window may result in delays or cancellations.
How to calculate network fees:
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Default network fee:
Ripple transactions generally have a fixed minimum fee (e.g., 0.00001 XRP). However, during periods of high activity on the network, the fee might increase slightly. -
Checking the current fee:
You can check the current network fee by visiting XRPSCAN. This website provides real-time data on Ripple transactions, including the minimum fee required for a successful transaction. -
Send from a wallet platform:
We strongly recommend sending your XRP from a wallet platform rather than an exchange. Wallets usually allow better control over the fee and ensure faster processing compared to exchanges.
Additional advice:
- Verify address: Double-check the recipient address and destination tag (if applicable) before initiating the transaction.
- Confirmation: Ensure the transaction is fully confirmed and visible on the Ripple blockchain.
What happens if the transaction is delayed?
If your XRP is received after the 3-hour window, the sell order may not be processed. In this case, we will contact you to arrange for the XRP to be returned to your wallet address.
Please note that sending the XRP back to your wallet address may take at least one month due to the manual processing involved. We strongly encourage timely transactions to avoid such delays.
By following these steps and ensuring your transaction meets the requirements, you can complete your sell order with BTC Direct without unnecessary delays.
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