To ensure your sell order for Ethereum (ETH) or ERC20 tokens is processed smoothly, it's crucial to send them promptly with appropriate network fees.
Key Considerations
- Transaction Speed and Fees: Ethereum gas fees vary with network activity and can increase significantly during peak usage. Selecting an adequate gas fee is essential for timely processing.
- Time Limit: For BTC Direct sell orders, your ETH or ERC20 tokens must be received within 3 hours. Transactions outside this window may face delays or cancellation.
- ERC20 Tokens: Tokens like DOGE, LINK, OP, PEPE, SHIB, UNI, USDC, and ARB (sent via the Ethereum network) follow similar fee structures. Account for specific token requirements when calculating fees.
How to Calculate Network Fees
- Default Gas Fee: Gas fees are measured in gwei and depend on transaction complexity and current network activity. Choose a fee that ensures quick processing.
- Checking Current Gas Fee: Use reliable tools like Etherscan Gas Tracker for real-time data on Ethereum network activity and recommended fees.
- Send from a Wallet Platform: We highly recommend sending from a wallet platform (not an exchange) for better control over gas fees and faster processing.
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Token-Specific Considerations: Popular tokens like USDT and USDC may have higher gas fees due to demand. Newer or more volatile tokens like PEPE or SHIB can have unpredictable fee requirements; monitor network conditions closely.
Additional Advice
- Verify Address: Always double-check the recipient address before sending.
- One Transaction Per Order: Send only one transaction per sell order to avoid processing errors. Multiple transactions for the same order can cause delays or incorrect completion.
How to Confirm Your Transaction?
- Use Etherscan: After sending, visit Etherscan to confirm processing.
- Input Wallet Address: Enter your sending wallet address to see associated transactions.
- Locate and Confirm: Find your transaction; ensure its status is marked as "Success" to confirm receipt. If pending or failed, adjust your gas fee and resubmit.
What if the Transaction is Delayed?
If your ETH or ERC20 tokens arrive after the 3-hour window, the sell order may not be processed. BTC Direct will contact you to arrange a manual return of your assets, which can take at least one month. Timely transactions are strongly encouraged to avoid such delays.
By following these steps, you can complete your sell order with BTC Direct without unnecessary delays.
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