In times of high volatility and many transactions on the Blockchain, the network fees can change rapidly.
To be able to sell your cryptocurrency on BTC Direct, we will need to receive the coins within 1 hour of creating your sell order.
To calculate a fitting amount of network fees we advise you to use the following website: https://mempool.space/
On this website you'll immediately see the network fees you can use at that moment to send the coins quickly. The following screenshot shows you the location and the amount of network fees you need to use for each "Priority".
We advise you to use the "High Priority" amount of Network fees and send the coins from a Wallet platform instead of an Exchange platform. This way the coins will, almost guaranteed, be received within 1 hour by us. This will enable us to complete your sell order.
Should the coins be received outside the 1 hour limit, we cannot complete the sell order and we will have to contact you to send the coins back to your wallet address.